Privacy Policy

Effective as of May 25, 2018

1. About this policy
2. How do we collect your personal data?
3. What personal data do we collect?
4. Why do we collect your personal data?
5. With whom do we share your personal data?
6. Data retention and deletion
7. Transfer to other countries
8. Protection of your personal data
9. How do we process the personal data of minors?
10. Notice of changes to the privacy policy
11. Who is responsible for processing your data?

In order to offer you the best possible experience with our services, Somiedo Camper Park requires you to provide certain personal data. The privacy of all the data you provide is of great importance to Somiedo Camper Park, as by doing so you are placing your trust in us. We therefore commit to protecting your data and explaining in a clear and simple manner how and why we collect, store, use, and share it.

We also explain how you can contact us if you have any questions regarding your personal data.

1. About this policy

This privacy policy clearly and in detail explains how we, NOATUR C.B, use your personal data.

Somiedo Camper Park provides a parking reservation service through our web platform, and this privacy policy applies to all such services. The terms governing the use of Somiedo Camper Park are defined in our Legal Notice.

We are constantly adding new features and services to our platform. If any of these directly affect the way we collect or use your personal data, we will inform you accordingly.

The purpose of this Privacy Policy is to:

  1. Ensure that you understand what personal data we collect and why we need it.
  2. Clearly explain how we use your personal data and with whom we share it.
  3. Inform you of your rights regarding the processing of your data and how we protect your privacy.

To benefit from the services offered by Somiedo Camper Park, you must agree to this Privacy Policy. Otherwise, you will not be able to use our services.

2. How do we collect your personal data?

We collect your personal data in the following ways:

  • When you register with Somiedo Camper Park. We collect information such as your first name, last name, and email address to allow you to use our services optimally.
  • When you make a reservation. We collect data such as your vehicle license plate and phone number. If you request an invoice, we will also collect the billing data described in section 3.
  • When you browse our website. We collect anonymous information about your navigation, device, and location for research, data analysis, marketing, promotions, service improvement, and the development of new features.
  • When you contact Somiedo Camper Park. If you contact us via email, contact form, or social media, we collect information such as your name, email address, or phone number.ç
  • From third parties. We may receive personal data from third parties, including partners offering Somiedo Camper Park services, provided you have given consent.

3. What personal data do we collect?

Data collected during registration

Account data:

  • First name
  • Last name
  • Email address
  • Phone number (optional)
Data collected when contacting Somiedo Camper Park

Contact data:

  • First name

  • Email address

  • Phone number (optional)

Direct contact through social media is governed by the privacy policies of those platforms. We do not store or use personal data provided through them.

Data collected when making a reservation

Reservation data:

  • Vehicle license plate number
  • Phone number

Billing data:

  • Name / Company name
  • Tax ID (NIF/CIF)
  • Registered address

Data collected while browsing the website

Anonymous browsing data:
Information about your device, browser, language, geographic location, browsing time, and pages visited, collected anonymously through third-party tools.

Personal data of third parties

If you make a reservation on behalf of another person or register employees for a company, it is your responsibility to ensure that those individuals are informed and have consented to the use of their data.

4. Why do we collect your personal data?

We collect your personal data in order to provide you with the best possible service, manage your reservations and transactions, contact you in case of incidents, inform you of offers and discounts, and request feedback on our services.

Category Purpose
Registration data Improve user experience, provide exclusive services, contact you when necessary, and keep a record of your transactions. Promotional communications are sent only with your consent.
Contact data Respond to inquiries and resolve issues.
Reservation data Manage parking spaces, identify you at the facility, and contact you if necessary.
Billing data Issue invoices for contracted services.
Anonymous browsing data Analyze user behavior to improve services and develop new features.

5. With whom do we share your personal data?

Recipient Data category Purpose
Third-party applications for reviews and promotions Registration data To request service reviews and send promotions only with your consent.
Third-party analytics tools Anonymous browsing data For statistical analysis and marketing purposes.
Data protection authorities Personal data When legally required to comply with applicable laws or legal processes.

6. Data retention and deletion

We retain your personal data for as long as the commercial relationship with Somiedo Camper Park remains active.

Upon request, we may delete or anonymize your data unless we are legally required to retain it due to:

  • Ongoing disputes or unresolved issues.
  • Legitimate business interests such as fraud prevention or security.
  • Compliance with tax, legal, or accounting obligations.

7. Transfer to other countries

As part of our services, your information may be transferred to and processed by third parties located outside the European Union.

In such cases, Somiedo Camper Park ensures compliance with applicable data protection laws, including the use of standard contractual clauses approved by the European Commission.

8. Protection of your personal data

We are committed to protecting your personal data by implementing appropriate security measures to prevent unauthorized access or misuse.

Only authorized personnel have access to your personal information as required for their work.

9. How do we process the personal data of minors?

Somiedo Camper Park services are intended for users over 18 years of age.

We only process data relating to minors with parental or legal guardian consent. If we discover that data from a minor under 18 has been collected, we will take reasonable steps to delete it.

10. Notice of changes to the privacy policy

This Privacy Policy may be updated occasionally due to new features or services.

We will notify you of any changes through our platform and/or by email.

11. Who is responsible for processing your data?

NOATUR C.B, with Tax ID E-09.721.374 and registered office at Calle El Molín, 33840 Pola de Somiedo, Asturias, is responsible for processing your personal data.